Privacy Policy

Effective Date: August 1, 2025

1. Introduction

Welcome to Dialife (“we”, “us”, “our”), located at https://dialifegroup.com
We are committed to protecting your personal data and processing it in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Legal Address:

Dalife SA
Industrial Center Vedeggio 3,
Via al Fiume 3,
6807 Taverne, Switzerland

2. What Data We Collect

We may collect the following types of personal data:

  • Data you provide directly via contact forms or subscriptions:
    • Name
    • Country
    • Phone Number
    • Email address
    • Company
    • Role
    • Any message or content you send us
  • Technical and usage data collected automatically:
    • IP address
    • Browser type and version
    • Pages visited
    • Access times and referring URLs
    • Device and operating system info
  • Cookies and tracking technologies, if used:
    • Essential cookies for functionality
    • Analytical cookies for understanding usage
    • Marketing or social media trackers (if applicable)

3. Why We Process Your Data

We use your data for the following purposes:

  • To operate, maintain, and improve our website
  • To respond to your inquiries or messages
  • To analyze website usage and performance
  • To send newsletters or updates (only with your consent)
  • To comply with legal obligations
  • To protect our legal rights and prevent abuse

4. Legal Basis for Processing

Under Swiss law (nFADP):

We process data lawfully, transparently, and for legitimate purposes. Your consent is required for certain operations, especially marketing.

Under EU law (GDPR), our legal bases may include:

  • Consent (e.g., for newsletters)
  • Contractual necessity
  • Legal obligations
  • Legitimate interests (e.g., website security, analytics)

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Server logs and analytics data may be stored for security or diagnostic purposes longer, in line with legal requirements.

6. Sharing Your Data

We may share your personal data with:

  • Service providers (e.g., hosting by — email or analytics platforms)
  • Authorities or law enforcement, where legally required
  • Third parties, in case of mergers, transfers, or acquisitions—always with appropriate safeguards

7. International Data Transfers

If your data is transferred outside Switzerland or the EU, we ensure it is protected with appropriate legal safeguards (e.g., Standard Contractual Clauses approved by the EU Commission).

8. Cookies and Tracking

Our site may use cookies or similar technologies.

  • You may be asked for consent upon your first visit (via cookie banner)
  • You can control cookies through your browser settings
  • Blocking cookies may affect site functionality

Types of cookies (if in use):

  • Essential (required for site operation)
  • Analytics (e.g., Google Analytics)
  • Marketing/Advertising (e.g., Facebook Pixel)

9. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability (where applicable)
  • Withdraw your consent at any time
  • Lodge a complaint with:
    • The Swiss Federal Data Protection and Information Commissioner (FDPIC), or
    • The relevant EU data protection authority

10. Data Security

We implement appropriate technical and organizational measures to secure your personal data. However, no system is completely secure, and we cannot guarantee absolute protection. If a breach occurs, we will notify you in accordance with applicable laws.

11. Children’s Privacy

Our site is not directed to children under 18 years of age. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us so we can delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

13. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date”. You are encouraged to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email:
Address:
Dialife SA
Industrial Center Vedeggio 3,
Via al Fiume 3,
6807 Taverne, Switzerland